I have used gift certificates at this location 3 or 4 times and found the staff to be very helpful and knowledgeable on the lines/products for which I was shopping. On one visit I left with a new lipstick color I never would've thought of trying on, so glad she reco'd it. Have not tried the spa services but have heard that the facialist there is great with sensitive skin.
Not sure if this is reflective of the general decline of the customer service standards or this particular store on a particular day... was shopping for a gift, selected items and requested them to be gift packaged indicating the intent to gist the items. The store is full of celafain warped gist sets on display. The store clerk informs me they are out of celafain and suggests for me to by packaging elsewhere "since I am already at the store". Got very annoyed at my counter offer to empty one of the display gift sets and use it to wrap my stuff, since I was there ready to purchase. The response:" Those sets are vendor-sets, they pay money to have they displayed". And I am just a poor schmuck wasting their time with my stupid requests.
Bluemercury is a US Spa based in Summit, New Jersey. Bluemercury is located at 374 Springfield Ave, Summit, NJ 07901, USA.
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